Ring Bell For Service?
By: Dr. Timothy K. Johnston
A collection of customer service stories (some good, some bad, and all amusing) and the business lessons to be learned from them, along with implementation strategies for any level employee, manager or owner.Sorry. This promotion is over.
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Book Description
A collection of customer service stories (some good, some bad, and all amusing) and the business lessons to be learned from them, along with implementation strategies for any level employee, manager or owner.Anyone who deals with customers, patients or clients can benefit from the advice given in this book to improve relationships with every person they meet.
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