Nonfiction & How-To
Smile: Sell More with Amazing Customer Service
By: Kirt ManeckeBook of the Year Award Winner, Foreword Reviews. The essential 60-minute crash course in customer service and sales. Get the book Neiman Marcus uses for training. Quickly, easily train your staff. Increase sales, repeat business and positive buzz about YOU, starting TODAY. Create profitable, lifelong customers in 60-minutes or less!
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